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Home > Blog > November 2013 > For OverDrive ebook users: An OverDrive update regarding the reported security breach of Adobe data

Everyone,

OverDrive, the Free Library's primary vendor for ebook and downloadable audiobooks, has emailed us about a security breach of customer data on Adobe servers.  Here is te message they sent:

"As widely reported, Adobe confirmed that they suffered a security breach of customer data on their servers. The company posted information at their blog here: http://blogs.adobe.com/conversations/2013/10/important-customer-security-announcement.html

Adobe has confirmed that OverDrive school and library users with activated Adobe eBook accounts may have been affected. Here is information that they have provided.

  • Adobe is in the process of resetting passwords and notifying affected users. Affected users will receive an email alert advising them to reset their Adobe password in order to continue access to their Adobe account. For security purposes and as a recommended practice, Adobe is encouraging affected users to reset their Adobe passwords as well as reset passwords for any non-Adobe services/applications (in case they used the same user ID and password as was used with Adobe).
  • Reactivation of previously authorized eBook software and apps using Adobe DRM (Adobe Digital Editions and OverDrive Media Console) is NOT required in order to maintain access to Adobe eBooks or to download new ones, even if users have since changed the password on their Adobe ID.
  • New activations of ADE and OMC will not be possible until users have reset their password with Adobe. This is because Adobe has reset everyone’s existing password.
  • OverDrive users can choose to de-authorize ADE or OMC on their devices and re-authorize with their new password; however, that is not necessary or recommended.
  • Users who have changed their Adobe password and wish to also update their passwords through OverDrive should do so. Changing passwords periodically and using different passwords for different accounts are good security practices.
  • At OverDrive, we do not store emails or passwords for Adobe ID on OMC. We do store emails and passwords for those that registered an OverDrive ONE account. Users can change and reset their OverDrive ONE password by either using the “Forgot password” link or by using the “Settings” panel. Users who have registered for OverDrive ONE using their Facebook account will have to re-authenticate OverDrive ONE in OMC if they have also updated their Facebook email or password."

Please let us know about any specific questions or concerns that are not addressed in this message.  We will contact OverDrive for you. Thanks.

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